Privacy policy for Techsavant.co.uk

Last updated: October 4, 2025

1. Introduction

Techsavant (“us”, “we”, or “our”) operates techsavant.co.uk (the “site”). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using the site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information we collect

2.1 Personal information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Fill out a contact form
  • Register for an account
  • Make a purchase
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically collected information

When you visit our site, we automatically collect certain information about your device, including:

Log data: Information that your browser sends whenever you visit our site, such as:

  • Internet protocol (IP) address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Operating system
  • Referring website addresses

Cookies and tracking technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See section 5 for more details.

3. How we use your information

We use the information we collect for the following purposes:

  • To provide and maintain our site: Ensuring functionality and improving user experience
  • To communicate with you: Responding to inquiries, sending newsletters, and providing customer support
  • To process transactions: Fulfilling orders and managing payments
  • To improve our site: Analyzing usage patterns and optimizing content
  • To send marketing communications: Promotional emails about products, services, or content (with your consent)
  • To comply with legal obligations: Meeting regulatory requirements and enforcing our terms
  • To prevent fraud and enhance security: Protecting against unauthorized access and abuse

4. Legal basis for processing (UK GDPR)

We process your personal data under the following legal bases:

  • Consent: When you have given explicit permission (e.g., newsletter subscriptions)
  • Contract: When processing is necessary to fulfill a contract with you
  • Legitimate interests: When we have a legitimate business interest (e.g., improving our site, fraud prevention)
  • Legal obligation: When we must comply with legal requirements

5. Cookies and tracking technologies

5.1 What are cookies?

Cookies are small text files stored on your device when you visit our site. They help us recognize your browser and capture certain information.

5.2 Types of cookies we use

Essential cookies: Required for the site to function properly (e.g., session management, security)

Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)

Functional cookies: Remember your preferences and settings

Marketing cookies: Track your browsing habits to deliver relevant advertisements

5.3 Managing cookies

You can control and manage cookies through your browser settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete cookies after visiting our Site

Note: Disabling certain cookies may affect site functionality.

Most browsers allow you to refuse cookies. Please note that if you choose to block cookies, some features of the Site may not function properly.

5.4 Do not track signals

Some browsers include a “Do not track” (DNT) feature. Currently, there is no industry standard for responding to DNT signals. Our site does not currently respond to DNT browser signals, but we are committed to providing you with meaningful choices about the information collected on our Site.

6. Third-party services

We may use third-party service providers to help operate our site and deliver services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Third-party services may include:

  • Analytics providers (e.g., Google Analytics)
  • Email marketing platforms (e.g., Mailchimp, SendGrid)
  • Payment processors (e.g., Stripe, PayPal)
  • Hosting services (e.g., AWS, Cloudflare)
  • Social media platforms (e.g., Facebook, Twitter, LinkedIn)
  • Customer support tools

Each third-party service has its own privacy policy governing the use of your information.

7. International data transfers

Your information may be transferred to and maintained on servers located outside of the United Kingdom or European Economic Area (EEA), where data protection laws may differ.

When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions
  • Other legally approved transfer mechanisms

8. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

General retention periods:

  • Account information: For the duration of your account plus 2 years after closure
  • Transaction records: 7 years (for tax and accounting purposes)
  • Marketing communications data: Until you unsubscribe or request deletion
  • Log data and analytics: Up to 26 months
  • Contact form submissions: 3 years

9. Your rights under UK GDPR

You have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you

Right to rectification: Request correction of inaccurate or incomplete data

Right to erasure (“right to be forgotten”): Request deletion of your personal data in certain circumstances

Right to restrict processing: Request that we limit how we use your data

Right to data portability: Receive your data in a structured, commonly used format and transfer it to another controller

Right to object: Object to our processing of your personal data based on legitimate interests

Right to withdraw consent: Withdraw consent at any time where we rely on consent to process your data

Rights related to automated decision-making: Not be subject to decisions based solely on automated processing that produce legal effects

To exercise any of these rights, please contact us using the details in Section 13.

10. Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure servers and firewalls
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

11. Children’s privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the “Last updated” date at the top of this page
  • Notify you of significant changes via email or prominent notice on our Site
  • Post the revised policy on this page

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Form: https://techsavant.co.uk/contact-us/

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/
Helpline: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

End of Privacy Policy